Customer Service Assistant Manager

Ric's Food Center; Rockford (MI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Competitive 401K match

Friendly customer base

Team atmosphere

Career advancement opportunities

Job summary

Ric's Food Center in Rockford, Michigan is looking for a flexible full-time Retail Manager. This role involves the daily operation of the grocery cashier office, ensuring customer satisfaction, and managing department schedules. Candidates should have two years of retail experience and one year in management. Benefits include medical, dental, and vision insurance, along with a competitive 401K match, in a friendly team atmosphere with career advancement opportunities.

Qualifications

• At least two years of experience in a retail setting.
• One year of management experience.

Responsibilities

• Daily operation of a retail grocery cashier office.
• Ensure the highest customer satisfaction as a customer service specialist.
• Develop department schedules for maximum efficiency.
• Ensure proper store procedures through employee engagement.

Skills

Proficiency in Microsoft Office

Customer service software

Outstanding written and verbal communication skills

Understanding of management practices

Job description

Flexible, full-time position with alternating weekends.

Requirements

• Proficiency in Microsoft Office and customer service software.
• Outstanding written and verbal communication skills.
• Good understanding of management practices and techniques
• must be fully available from 630 am until 1030pm

Qualifications

• Must have at least two years of experience in a retail setting.
• Must have 1-year of management experience.

Benefits include

• Medical, dental, and vision insurance.
• Competitive 401K match.
• Friendly customer base.
• Team atmosphere.
• Career advancement opportunities.

Duties Include

• Daily operation of a retail grocery cashier office.
• Customer service specialist to ensure the highest customer satisfaction.
• Develop department schedules to operate at maximum efficiency while maintaining payroll budgets.
• Employee engagement to ensure proper store procedures are being followed.