Assistant Manager

Ideal Markets/Rocket Oil; Madisonville (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Start Wages

401(k)

Health insurance

Paid time off

Job summary

Ideal Markets/Rocket Oil is seeking an Assistant Manager to lead daily store operations in the Manager's absence, supervise associates, and ensure a smooth customer experience. You will assist with scheduling, recruitment, training, and coordination of activities to meet business needs.

The role requires 3+ years of retail experience, proficiency with POS systems, and a focus on accurate pricing, inventory, and merchandising.

Qualifications

• High School Diploma or GED required; 3+ years of retail/store experience preferred.
• Experience with POS systems and Internet usage is expected.
• Strong customer service and cash handling skills essential.

Responsibilities

• Lead daily operations in the manager's absence; oversee associates.
• Supervise sales, money drop procedures, and cash handling tasks.
• Ensure food service areas and pricing accuracy; maintain inventory and merchandising.

Skills

Retail management

Customer service

Cash handling

Education

High School Diploma or GED

Tools

POS systems

Job description

Description

Assistant Manager is responsible for leading the day-to-day operations of the store in the absence of the Manager and to otherwise support the Manager and associates in all facets of running the store including register, merchandising, layout, cooking, inventory, bookkeeping, and maintenance.

Essential Functions

• Review, oversee, assign and follow up on daily work lists/tasks of Associates
• Supervise the sale of all retail goods and services including money drop procedures
• Oversee all food service areas and preparation in accordance with food standards; review, update, and correct retail pricing on all retail items
• Ensure a pleasant shopping experience for all customers
• Assist with recruiting, hiring, training, management, and supervision of Associates in Manager's absence
• Assist in the planning and preparation of work schedules and coordination of daily assignments and activities of associates to meet the needs of the business
• Perform open and close processes as needed
• Oversee cash register operations performing drawer closings and manage lottery processes
• Receive, verify, and process merchandise and vendor shipments
• Order merchandise to maintain proper inventory levels of product
• Oversee and/or stock and display merchandise and supplies

Competencies

• Decision Making – Use effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions; take action consistent with available facts, constraints, and anticipated consequences.
• Teambuilding – Promotes and facilitates cooperation and commitment within a team to achieve goals and deliverables.
• Customer Service – Commitment to delivering high-quality products and service by adjusting priorities, anticipating and meeting the needs of the customer, and continuously striving to ensure their satisfaction.
• Communication – Actively listens and provides regular, consistent, and meaningful information and expresses the message effectively by organizing and delivering information appropriately.
• Business Acumen – The ability to manage human, financial, and information resources strategically using professional knowledge skills and judgment to accomplish results and serve customers effectively.

Education and Experience

High School Diploma or GED, combined with sufficient on-the-job experience to know the processes and variables to accurately manage a convenient store/retail store. Minimum of 3 years retail/store experience preferred. Proficient in computer usage including POS systems and the Internet.

Work Conditions

Environment: Regular work schedules—including nights/weekends. However, overtime may be required if necessary to complete projects or specialized training. This position works majority in a climate-controlled office and rarely in extreme heat or cold. No travel is required.

Physical: This position is defined as Medium. Work involves exerting between 20 to 50 pounds of force occasionally using any combination of body, hands, fingers, arms, legs, and feet to complete tasks. Walking or standing to a significant degree.

Job Type

Full-time

Benefits

• Competitive Start Wages
• 401(k)
• Health insurance
• Paid time off