Full Time Assistant Manager

Littlefield Companies; Cave City (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Littlefield Companies is seeking an Assistant Manager to join our team in Cave City, AR. You will greet customers, process transactions, maintain a clean checkout area, and support the Store Manager in daily operations.

Ideal candidates have high school diploma, cash handling experience, strong communication, and the ability to train and supervise staff during shifts. This role emphasizes customer service, accuracy, and teamwork in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent required or preferred.
• Experience in cashier or customer service roles is desirable.
• Strong communication and interpersonal skills are essential.
• Ability to handle cash transactions accurately and efficiently.

Responsibilities

• Greet customers in a friendly and professional manner.
• Process customer transactions accurately (cash, credit, debit).
• Apply correct prices and discounts to items.
• Provide product and store policy information to customers.
• Handle inquiries and resolve issues promptly and politely.
• Keep checkout area clean, organized, and stocked.
• Monitor for discrepancies and report suspicious activities.
• Collaborate with team to ensure smooth operations.
• Follow safety and security procedures.

Skills

Customer service

Cash handling

Communication

Team leadership

Education

High school diploma or equivalent

Tools

POS system

Job description

We are seeking a reliable and customer-oriented individual to join our team as an Assistant Manager. The ideal candidate will have excellent communication skills, attention to detail, and a friendly demeanor. As an Assistant Manger, you will play a crucial role in providing exceptional customer service, processing transactions accurately, and maintaining a clean and organized store and checkout area. As an Assistant Manager, you will be fully trained and responsible for acting as the Store Manager in their absence.

Duties And Responsibilities

• Greet customers in a friendly and professional manner.
• Efficiently and accurately process customer transactions, including cash, credit, and debit payments.
• Ensure that the correct prices and discounts are applied to each item.
• Provide information about products, promotions, and store policies to customers.
• Handle customer inquiries and resolve any issues or concerns in a prompt and courteous manner.
• Maintain a clean and organized checkout area, including replenishing bags, receipt paper, and other supplies.
• Monitor and report any discrepancies or suspicious activities at the checkout.
• Collaborate with other team members to ensure the smooth and efficient operation of the store.
• Follow all safety and security procedures to protect customers, employees, and company assets.
• Restocking shelves, coolers, and displays and maintaining a neat and visually appealing store environment.
• General cleaning of the store to include service areas, restrooms, sales floor, food prep area, and parking lot.
• Other duties as assigned.

Qualifications For The Job

• High school diploma or equivalent preferred.
• Previous experience in a cashier or customer service role is preferred.
• Mathematical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to handle cash transactions accurately and efficiently.
• Basic computer skills and familiarity with point-of-sale systems.
• Positive attitude and a willingness to assist customers.
• Ability to stand for extended periods and lift/move objects up to 25+/- pounds.
• Flexibility to work evenings, weekends, and holidays as needed.

Supervision And Leadership

• Provide guidance, support, and leadership to deli or cashier team members.
• Assist Store Manager in overseeing daily operations and ensure team members adhere to company policies and procedures.

Training And Development

• Assist Store Manager by conducting training sessions for new team members, ensuring they are familiar with deli or cashier procedures.
• Provide ongoing coaching to enhance team members' skills and performance.
• Foster a positive and collaborative work environment.

Inventory Management

• Monitor and manage inventory levels for deli or cashier supplies.
• Collaborate with Store Manager to place orders and restock items as needed.
• Conduct regular inventory checks to minimize shortages and waste.

Quality Control

• Ensure the quality and freshness of deli products, conducting regular checks for adherence to recipes and presentation standards.
• Monitor cashier transactions for accuracy and adherence to cash-handling policies.
• Customer Service Excellence:
• Address escalated customer inquiries or concerns, providing solutions and ensuring customer satisfaction.
• Lead by example in delivering exceptional customer service and fostering a positive customer experience.

Cash Management

• Oversee cash handling procedures, including opening and closing registers, making change, and preparing deposits.
• Conduct periodic cash audits to ensure accuracy and accountability.
• Process end-of-day paperwork and report on a timely manner to the corporate office.

Communication

• Communicate effectively with the Store Manager and team members, providing updates on tasks, goals, and changes in procedures.
• Collaborate with the Store Manager to maintain seamless operations.
• Respond to emails in a timely manner in the absence of the store manager.