Retail Assistant Manager

Cheaper By The Minute; Spokane Valley (WA); On-site; USD 40,000 - 55,000; Full time

Job summary

Cheaper By The Minute in Spokane Valley is seeking a dependable Retail Assistant Manager. This role involves supporting daily operations, ensuring excellent customer service, and leading the team in the Store Manager's absence. The ideal candidate should possess strong leadership skills, a minimum of 2 years of retail management experience, and a high school diploma or equivalent. The position requires multitasking in a fast-paced environment while maintaining store standards. The company offers a hands-on leadership position with opportunities for career growth.

Qualifications

• Minimum 2 years of previous retail management experience required.
• Ability to lift and move items up to 40–50 lbs as needed.
• Experience with cash handling, scheduling, and general retail operations.

Responsibilities

• Support the Store Manager in overseeing daily operations.
• Lead the team in creating a welcoming and helpful shopping environment.
• Coach associates on product knowledge and selling techniques.

Skills

Leadership skills

Customer service abilities

Communication skills

Multitasking

Education

High school diploma or equivalent (GED)

Job description

We are seeking a dependable and motivated Retail Assistant Manager who enjoys working as part of a team, is interested in continued career growth in retail, and is excited to take on greater leadership responsibilities within the company.

The ideal candidate is a positive, hands-on leader who leads by example, stays organized in a fast-paced environment, and takes initiative to solve problems. We’re looking for someone team-oriented with a strong work ethic, solid leadership skills, and a desire to grow within the company. A successful Assistant Manager is confident supporting staff, maintaining store standards, and stepping into leadership responsibilities when needed.

Qualifications:

• High school diploma or equivalent (GED) required
• Minimum 2 years of previous retail management experience required
• Strong leadership and team development skills
• Excellent communication and customer service abilities
• Ability to multitask and perform effectively in a fast-paced environment
• Reliable, professional, and solution-oriented
• Experience with cash handling, scheduling, and general retail operations
• Ability to stand and walk for extended periods during shifts
• Ability to lift and move items up to 40–50 lbs as needed
• Ability to bend, reach, and perform repetitive movements
• Comfortable working in a physically active, customer-facing environment

Responsibilities:

Store Operations

• Support the Store Manager in overseeing daily operations
• Ensure the sales floor is clean, organized, and visually appealing
• Monitor inventory levels and assist with stock replenishment
• Help execute merchandising and promotional displays
• Open and close the store as needed, including cash handling and deposits

Customer Experience

• Provide outstanding customer service and resolve customer concerns professionally
• Lead the team in creating a welcoming and helpful shopping environment
• Address escalated customer issues and ensure timely resolution

Sales & Performance

• Support the team in achieving sales goals and performance targets
• Coach associates on product knowledge and selling techniques
• Monitor store performance and help identify opportunities for improvement

Team Leadership

• Assist with training, coaching, and motivating retail associates
• Help ensure proper shift coverage
• Provide feedback to the Store Manager on team performance
• Lead the team in the Store Manager’s absence

Compliance & Safety

• Ensure company policies and procedures are followed
• Maintain a safe environment for employees and customers
• Support loss prevention efforts

Work Hours: 40 hours per week, including weekends

Education Requirements: High school diploma or equivalent