Customer Service and Dispatch Coordinator

ExpressPros - Madison; Madison (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team as a Customer Service and Dispatch Coordinator in Madison! This role offers a chance to showcase your excellent interpersonal skills while assisting in accounting tasks, scheduling truck routes, and managing office supplies. With a competitive pay rate and a supportive environment, you will thrive in a versatile position that allows you to interact with customers and streamline operations. This is an excellent opportunity for those looking to grow in a well-respected staffing company that values your skills and contributions.

Qualifications

• Excellent interpersonal and phone skills are essential.
• Experience in MS Office and Excel is required.
• Accounting software experience preferred.

Responsibilities

• Enter customer payments into the accounting system.
• Prepare receipts and customer order paperwork.
• Schedule truck routes and manage materials.

Skills

Interpersonal Skills

Phone Skills

MS Office

Excel

Peachtree Accounting

Business Management

Marketing

Education

Business Management

Marketing

Tools

MS Office

Excel

Peachtree Accounting

Job description

Now hiring a Customer Service and Dispatch Coordinator on the east side of Madison! As the Customer Service and Dispatch Coordinator, you will assist accounting by entering receipts and preparing deposit slips, scheduling truck routes, ordering office supplies, and becoming very versatile in the office!

Pay: Up to $20/hour

Schedule: Monday-Friday 7:00AM-4:00PM, with some Saturdays 7:00AM-12:00PM

Responsibilities:

1. Data entry – enter customer payments into the accounting system
2. Prepare receipts for customer fees and purchases
3. Order warehouse and office supplies
4. Prepare deposit slips, customer order paperwork, and quotes for clients
5. Schedule truck routes, and manage outbound and inbound materials for each day
6. Review inventory and verify tags currently in inventory
7. Update CRM database
8. Assist accountant as needed

Qualifications:

1. Excellent interpersonal and phone skills
2. Experience in using MS Office and Excel
3. Peachtree Accounting or other accounting software experience
4. Business Management or Marketing experience is preferred

About us:

Express works with job seekers to help find the right job for their skills and experience. As one of the leading staffing companies in North America, Wisconsin, and Jefferson, Dodge, and Dane Counties, we’re ready to help you take the next step in your career. Whether you are looking for a full-time position, part-time work, or a flexible schedule, Express offers a variety of jobs including:

• Administrative
• Light Industrial
• Skilled Trades
• Professional positions

Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to equal employment opportunities for all, hiring and promoting based solely on qualifications.