Customer Service Agent – Logistics & On-Time Shipments

Delta Airlines; Nashville (TN); Remote; USD 27,552 - 41,328; Part time

Benefits offered by this job

Flight privileges

401(k) with company match

Health benefits

Paid time off

Job summary

Delta Airlines is seeking a Customer Service Agent in Nashville to ensure efficient handling of shipments, loading and unloading cargo, and timely delivery to aircraft. The role emphasizes safety, customer focus, and teamwork in a dynamic airport environment.

Responsibilities include operating ground support equipment, supporting variable shifts, and maintaining compliance with security and safety standards while contributing to a positive customer experience.

Qualifications

• Must be at least 18 years old.
• Must have a valid driver's license.
• Able to operate forklift, luggage tug, and tow tractor.
• Able to pass pre-employment background checks and drug screening.
• Able to work flexible shifts including weekends and holidays.

Responsibilities

• Operate ground support equipment (tugs, forklifts, tow tractors).
• Support flexible shifts, weekends, and holidays.
• Work in inclement weather while maintaining safety.
• Load, unload, and transport mail to aircraft and ensure on-time shipments.
• Practice safety-conscious behaviors in all procedures.

Skills

Excellent communication

English proficiency

Customer service mindset

Privacy awareness

Education

Bachelor's degree

Tools

Forklift operation

Luggage tug operation

Tow tractor operation

Job description

Delta Airlines is seeking a Customer Service Agent in Nashville to ensure efficient handling of shipments, loading and unloading cargo, and timely delivery to aircraft. The role emphasizes safety, customer focus, and teamwork in a dynamic airport environment.

Responsibilities include operating ground support equipment, supporting variable shifts, and maintaining compliance with security and safety standards while contributing to a positive customer experience.