Customer Service Agent — Coral Gables (Weekly Bonuses)

Answering Service Care; Coral Gables (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health, dental and vision coverage

PTO from day one

401(k) with company match

Gym membership reimbursement

Employee training and development

Job summary

Answering Service Care (ASC) is opening a Coral Gables office and currently hiring for Customer Service Representatives. The role focuses on handling calls for diverse industries and ensuring accurate, timely communication for clients. Weekly bonuses and a starting wage reflect performance and bilingual capabilities.

Both full-time and part-time schedules are available, with benefits and weekly pay. Join a family-owned company with 50+ years in the business and contribute to a growing,

Qualifications

• Strong verbal and written communication skills.
• Ability to multitask and stay focused in a fast-paced environment.
• Intermediate to advanced computer skills.
• Customer service experience preferred; retail, hospitality, reception, and call center backgrounds all count.
• Bilingual (English/Spanish) is a plus, but not required.

Responsibilities

• Answer inbound calls and make outbound calls with professionalism, warmth, and accuracy.
• Follow call scripts and industry-specific guidelines while listening carefully to each caller.
• Complete lead intakes, schedule appointments, and transfer calls to the right contacts.
• Dispatch messages clearly, accurately, and on time.
• Navigate multiple systems and maintain thorough call records.
• Support customers through live chat, SMS, and email.

Skills

Verbal communication

Written communication

Multitasking

Computer skills

Tools

CRM systems

Job description

Answering Service Care (ASC) is opening a Coral Gables office and currently hiring for Customer Service Representatives. The role focuses on handling calls for diverse industries and ensuring accurate, timely communication for clients. Weekly bonuses and a starting wage reflect performance and bilingual capabilities.

Both full-time and part-time schedules are available, with benefits and weekly pay. Join a family-owned company with 50+ years in the business and contribute to a growing,