Customer Service Associate - Hiring Immediately (Coral Gables) | $60,000-$85,000

The Dorne Region; Coral Gables (FL); Vor Ort; USD 32.000 - 46.000; Vollzeit

Zusammenfassung

The Dorne Region is seeking a Customer Service Associate for an in-office, full-time position. The role involves talking with people about health coverage and life benefits, listening to their needs, and guiding them through the next steps in the process.

You do not need prior industry knowledge; we will teach you the process and support your growth in a professional setting with clear paths for advancement.

Qualifikationen

• You do not need to arrive knowing the industry. We will teach you the process.

Aufgaben

• Answer questions from individuals seeking information about health coverage and life benefits.
• Document important details during conversations.
• Coordinate follow-up on inquiries to ensure timely progress.
• Make sure people know what happens next after each interaction.

Kenntnisse

Willing to improve

Jobbeschreibung

We are looking for a Customer Service Associate who enjoys talking with people and can keep a conversation organized from the first question through the next step. This is a full-time, in-office role.

You will communicate with individuals looking for information about health coverage and life benefits, listen carefully to what they need, and help make the process easier to understand.

A normal day can include answering questions, documenting important details, coordinating follow-up, and making sure people know what happens next.

You do not need to arrive knowing the industry. We will teach you the process.

What matters more is that you are:

• Willing to improve

The role also offers a stronger income opportunity in a professional environment.