Customer Service Agent (chat) - Remote

Essence Journey; California; À distance; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Remote work environment

Career growth opportunities

Résumé du poste

Essence Journey in California is seeking a Remote Customer Support Associate to assist customers via email, chat, or approved channels while updating records.

You will respond to routine questions, escalate issues when needed, and ensure accurate information is maintained in customer systems.

This remote role supports independent work from a home office, with career growth opportunities and an inclusive, compliant work environment.

Qualifications

• Basic computer and internet skills.
• Ability to work independently in a remote environment.
• Previous customer service experience is helpful but not required.

Responsabilités

• Respond to customer inquiries by email, chat, or other approved communication channels.
• Assist with routine customer requests and concerns.
• Update customer records and maintain accurate information.
• Escalate issues when additional assistance is needed.

Connaissances

Basic computer and internet skills

Ability to work independently in a rem

Previous customer service experience

Description du poste

Remote Customer Support Associate

to assist customers with questions, requests, and routine concerns. Respond to customer inquiries by email, chat, or other approved communication channels

Assist with routine customer requests and concerns

Update customer records and maintain accurate information

Escalate issues when additional assistance is needed

• Basic computer and internet skills
• Ability to work independently in a remote environment
• Previous customer service experience is helpful but not required

Remote work environment

Career growth opportunities

We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.