Customer Service Agent: Growth, Benefits, Flexible Shifts

Staffmark Group; Lowell (AR); On-site; USD 15,153 - 20,664; Full time

Benefits offered by this job

Weekly pay

Health & vision benefits

401(k) plan

Growth opportunities

Job summary

Staffmark Group is hiring a Customer Service Agent in Lowell, AR for a fast-paced, supportive team. The role involves handling customer inquiries via calls and chats, resolving issues, and maintaining accurate records of each interaction.

You’ll work in a structured environment with set shift options and opportunities for growth within Staffmark Group. The position emphasizes empathy, effective communication, and the ability to juggle multiple tasks while delivering friendly, helpful service to

Qualifications

• High School Diploma or GED required.
• Ability to type quickly and accurately while multitasking.
• Tech-savvy and able to learn new systems easily.
• Enjoy helping customers find solutions and provide clear answers.
• Maintain calm, empathetic approach in every interaction.
• Handle multiple chats and calls efficiently.
• Keep accurate records of customer issues.
• Thrive in a fast-paced, team-oriented environment.

Responsibilities

• Respond to customer inquiries via calls and chats.
• Provide accurate information and resolve issues.
• Maintain and update records of customer interactions.
• Collaborate with teammates to ensure customer satisfaction.

Skills

Typing speed

Multitasking

Tech-savvy

Empathy

Team communication

Record keeping

Education

High School Diploma or GED

Job description

Staffmark Group is hiring a Customer Service Agent in Lowell, AR for a fast-paced, supportive team. The role involves handling customer inquiries via calls and chats, resolving issues, and maintaining accurate records of each interaction.

You’ll work in a structured environment with set shift options and opportunities for growth within Staffmark Group. The position emphasizes empathy, effective communication, and the ability to juggle multiple tasks while delivering friendly, helpful service to