Customer Service - Aeropuerto

AppleOne Employment Services; Canóvanas (PR); Sur place; USD 13 000 - 18 000; Plein temps

Résumé du poste

AppleOne Employment Services seeks a Customer Service - Aeropuerto for a temp-to-hire role in Canóvanas, PR. You will support daily airport convenience store operations, handling transactions, assisting passengers, and ensuring smooth, secure service in a fast-paced environment.

The ideal candidate is people-oriented, active, detail-focused, and able to follow procedures while delivering excellent customer experiences. Bilingual Spanish/English and PR-driver license are required.

Qualifications

• High School Diploma required.
• Valid Puerto Rico Driver's License required.
• 6 months to 1 year of related experience required.
• Bilingual in Spanish and English required.
• Strong customer service skills and a professional, helpful attitude.
• Basic math skills and comfort handling cash and payments.
• Familiarity with cash registers, credit card processing, and basic computer use.
• Ability to follow procedures, stay organized, and work effectively in a busy environment.

Responsabilités

• Process merchandise sales, customer payments, and credit card transactions accurately.
• Verify cash register funds at the beginning and end of each shift.
• Maintain store cleanliness, organization, and attractive merchandise presentation.
• Check product expiration dates and report equipment or maintenance concerns.
• Assist customers and passengers with product, flight, and airline inquiries.
• Conduct customer satisfaction surveys and follow established security protocols.

Connaissances

Customer service

Cash handling

Bilingual (Spanish/English)

Basic math

Cash register familiarity

Formation

High School Diploma

Outils

Cash register

Credit card processing

Basic computer use

Description du poste

Job Summary

We are seeking a Customer Service - Aeropuerto candidate for a temp-to-hire opportunity in Canovanas, PR. This role supports daily convenience store operations in an airport environment, combining customer service, sales, cash handling, product organization, and passenger assistance.

This is a great opportunity for someone who enjoys working with people, staying active throughout the shift, and being part of a fast-paced, service-focused team. The ideal candidate will bring a positive attitude, attention to detail, and the ability to follow operational and security procedures while helping customers and passengers have a smooth experience.

Key Responsibilities

• Process merchandise sales, customer payments, and credit card transactions accurately.
• Verify cash register funds at the beginning and end of each shift.
• Maintain store cleanliness, organization, and attractive merchandise presentation.
• Check product expiration dates and report equipment or maintenance concerns.
• Assist customers and passengers with product, flight, and airline inquiries.
• Conduct customer satisfaction surveys and follow established security protocols.

Compensation and Benefits

• $11 per hour.
• Full availability
• Temp-to-hire opportunity.

Required Qualifications and Skills

• Support daily convenience store operations in an airport setting.
• Handle cash register transactions, payment processing, and shift fund verification.
• Assist customers and passengers with merchandise, flight, and airline information.
• Maintain store cleanliness, inventory awareness, and compliance with security procedures.
• High School Diploma required.
• Valid Puerto Rico Driver's License required.
• 6 months to 1 year of related experience required.
• Bilingual in Spanish and English required.
• Strong customer service skills and a professional, helpful attitude.
• Basic math skills and comfort handling cash and payments.
• Familiarity with cash registers, credit card processing, and basic computer use.
• Ability to follow procedures, stay organized, and work effectively in a busy environment.

Preferred Qualifications

Not specified.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.