Customer Service Advocate — Flexible Scheduling

Tailored Brands; West Palm Beach (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly rates

Flexible schedules

Tuition reimbursement

Employee discount on first purchase

Ongoing discounts on Tailored Brands

Job summary

K&G Fashion Superstore is seeking a Customer Service Representative to deliver a world-class experience for customers. You will handle purchases, returns, exchanges, and store-related transactions while maintaining merchandise standards and outstanding customer care.

The role emphasizes a culture of customer obsession, willingness to learn, and collaboration with associates at all levels, supporting a positive work environment and continued growth.

Qualifications

• Customer service experience or a customer-ready mindset.
• Desire to learn and adapt to new programs.
• Ability to work with associates at all levels and contribute to a positive environment.

Responsibilities

• Handle customer purchases, returns, exchanges, store credits, and discounted transactions while securing cash and documents.
• Use suggestive selling techniques when assisting customers and respond to inquiries.
• Assist with replenishing merchandise, store layout, housekeeping, floor stock, and fitting room areas.
• Maintain knowledge of product info, POS instructions, promotions, and advertisements.

Skills

Customer service

Willingness to learn

Team player

Job description

K&G Fashion Superstore is seeking a Customer Service Representative to deliver a world-class experience for customers. You will handle purchases, returns, exchanges, and store-related transactions while maintaining merchandise standards and outstanding customer care.

The role emphasizes a culture of customer obsession, willingness to learn, and collaboration with associates at all levels, supporting a positive work environment and continued growth.