Customer Experience Specialist | Flexible Hours, Tuition

K&G Fashion Superstore; Richmond (VA); Sur place; USD 19 000 - 25 000; Plein temps

Avantages offerts par ce poste

Competitive hourly rates

Flexible schedules

Tuition reimbursement

Employee discounts

Tailored Brands discounts

Résumé du poste

K&G Fashion Superstore is seeking a Customer Service Representative to deliver exceptional customer experiences, manage transactions, and support store operations. You will engage customers, process purchases, and help with product knowledge and promotions.

The role emphasizes flexible schedules, ongoing discounts, and a culture focused on inclusivity and belonging. This position offers opportunities to grow within a value-driven team environment.

Qualifications

• Customer service experience or strong customer-focus.
• Willingness to learn new programs.
• Ability to work with associates at all levels to maintain a positive environment.
• Physical ability to stand and walk during shifts.

Responsabilités

• Handle customer purchases, returns, exchanges, store credits and discounted transactions while securing cash and documents.
• Use suggestive selling techniques when assisting customers and respond to inquiries.
• Assist with replenishing merchandise, store layout, recovery, housekeeping and floor stock monitoring.
• Maintain knowledge of product information, promotions and advertisements.

Connaissances

Customer service

Adaptability

Communication

Description du poste

K&G Fashion Superstore is seeking a Customer Service Representative to deliver exceptional customer experiences, manage transactions, and support store operations. You will engage customers, process purchases, and help with product knowledge and promotions.

The role emphasizes flexible schedules, ongoing discounts, and a culture focused on inclusivity and belonging. This position offers opportunities to grow within a value-driven team environment.