Customer Experience Specialist - Flexible Hours & Discounts

Tailored Brands; West Palm Beach (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly rates

Flexible schedules

Tuition reimbursement

Generous employee discount on first購入

Ongoing discounts at Tailored Brands

Job summary

K&G Fashion Superstore in West Palm Beach is hiring a Customer Service Representative to deliver a world-class shopping experience. You will handle purchases, returns, exchanges, and store credits while following procedures and securing cash.

You will also assist with merchandising, store layout, and stock monitoring, ensuring a clean, organized environment for customers. We value adaptability, teamwork, and a positive attitude.

Qualifications

• Experience in customer service or retail environment.
• Ability to follow procedures and handle cash securely.
• Willingness to learn and adapt to new programs.
• Ability to work with diverse team.

Responsibilities

• Handle purchases, returns, exchanges, store credits and discounted transactions while securing cash and documents.
• Engage customers with suggestive selling and respond to inquiries.
• Assist with replenishing merchandise, store layout and housekeeping.
• Monitor floor stock and fitting room areas and maintain product knowledge.

Skills

Customer service

Team collaboration

Adaptability

Communication

Tools

POS system

Job description

K&G Fashion Superstore in West Palm Beach is hiring a Customer Service Representative to deliver a world-class shopping experience. You will handle purchases, returns, exchanges, and store credits while following procedures and securing cash.

You will also assist with merchandising, store layout, and stock monitoring, ensuring a clean, organized environment for customers. We value adaptability, teamwork, and a positive attitude.