Customer Service Specialist — Flexible Hours

K&G Fashion Superstore; Morrow (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Tuition reimbursement

Employee discount on first purchase

Tailored Brands store discounts

Job summary

K&G Fashion Superstore is hiring a Customer Service Representative in Morrow, GA. This role focuses on delivering a world-class customer experience across purchases, returns, and inquiries, while maintaining store standards and knowledge of current promotions.

We offer flexible schedules, tuition reimbursement, and generous employee discounts, with ongoing access to discounts across Tailored Brands stores. Join a team that values inclusion and service excellence.

Qualifications

• Experience in customer service or a culture of customer-obsession.
• Desire to learn and adapt to new programs.
• Ability to work well with associates and contribute to a positive work environment.

Responsibilities

• Handle customer purchases, returns, exchanges, store credits and discounted transactions following standard operating procedures.
• Apply suggestive selling techniques when assisting customers and respond to inquiries.
• Assist with replenishing merchandise, store layout, recovery, and general housekeeping of the store.
• Maintain awareness of product knowledge, POS instructions, promotions and advertisements.

Skills

Customer service

Willingness to learn

Team collaboration

Job description

K&G Fashion Superstore is hiring a Customer Service Representative in Morrow, GA. This role focuses on delivering a world-class customer experience across purchases, returns, and inquiries, while maintaining store standards and knowledge of current promotions.

We offer flexible schedules, tuition reimbursement, and generous employee discounts, with ongoing access to discounts across Tailored Brands stores. Join a team that values inclusion and service excellence.