Customer Experience Associate - Flexible Hours

K&G Fashion Superstore; Orlando (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly rates

Flexible schedules

Tuition reimbursement

Generous employee discount on first-pu

Job summary

K&G Fashion Superstore is hiring a Customer Service Representative in Orlando. You will handle purchases, returns, exchanges, store credits and discounts while delivering a world-class customer experience. You’ll assist with replenishment, merchandising, and maintaining knowledge of promotions and products.

We value a customer-ready attitude, willingness to learn, and teamwork across all levels to foster an inclusive, high-energy store environment.

Qualifications

• Customer service mindset and the ability to deliver a world-class experience.
• Willingness to learn and adapt to new programs.
• Ability to work with associates at all levels and contribute to a positive work environment.

Responsibilities

• Handle customer purchases, returns, exchanges, store credits and discounted transactions per SOP.
• Incorporate suggestive selling techniques when assisting customers and responding to inquiries.
• Assist with replenishing merchandise, store layout, recovery, and floor stock monitoring.
• Maintain knowledge of product information and promotions.

Skills

Customer service

Adaptability

Team collaboration

Cash handling

Suggestive selling

Job description

K&G Fashion Superstore is hiring a Customer Service Representative in Orlando. You will handle purchases, returns, exchanges, store credits and discounts while delivering a world-class customer experience. You’ll assist with replenishment, merchandising, and maintaining knowledge of promotions and products.

We value a customer-ready attitude, willingness to learn, and teamwork across all levels to foster an inclusive, high-energy store environment.