Customer Service Advisor - West Chicago IL

Stonebriar Auto Services LLC; West Chicago (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Discount on services

No labor charges

Paid time off

Health insurance

Dental insurance

Optical insurance

Life insurance

Disability insurance

Career growth

Job summary

Stonebriar Auto Services LLC seeks energetic Guest Service Advisors to assist customers at Jiffy Lube Multicare locations in Illinois. The role involves discussing vehicle services with guests and recommending appropriate maintenance while upholding safety and efficiency.

Experience in an automotive service environment is a plus but not required. A valid driver's license is required; full-time staff receive benefits including insurance and paid time off, with opportunities for advancement.

Qualifications

• Must have a valid driver's license.
• Previous automotive service experience is a plus but not required.

Responsibilities

• Confers with guests to determine or suggest diagnostic and mechanical services needed for their vehicles.
• Ensures work is performed safely and efficiently while delivering outstanding guest service.
• Contributes to an energetic and fun working environment.

Skills

Customer service

Communication

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

Benefits

• All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor.
• Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances.
• Due to our growth, great career advancement opportunities are available too!