Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; West Chicago (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Discount on services

Health, dental, optical insurance

Paid time off

Job summary

Stonebriar Auto Services LLC is hiring for Guest Service Advisor positions at Jiffy Lube Multicare. You will confer with guests to identify needed services, ensure safety and efficiency, and deliver an outstanding guest experience.

A valid driver's license is required; automotive service experience is preferred but not required. We offer competitive wages, service discounts, and benefits including health, dental, optical, life and disability insurances, plus paid time off.

Qualifications

• Confers with guests to determine diagnostic and mechanical services.
• Delivers safe, efficient service with a strong guest experience.
• Requires a current valid driver's license; automotive service experience preferred.

Responsibilities

• Greet guests and discuss service options and recommendations.
• Coordinate with technicians to schedule services and follow up with guests.
• Maintain a friendly, energetic work environment and uphold brand standards.

Skills

Customer service

Communication

Interpersonal skills

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

Benefits

• All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor.
• Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances.
• Due to our growth, great career advancement opportunities are available too!