Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Chippewa Falls (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive wage

Service discounts

No labor charge

PTO

Health/dental/optical

Life & disability insurance

Career growth

Job summary

Stonebriar Auto Services LLC in Wisconsin is hiring multiple Guest Service Advisors to join Jiffy Lube Multicare. You will greet guests, discuss diagnostic and maintenance needs, and ensure a safe, efficient vehicle service in a fun, energetic environment.

A valid driver's license is required; previous automotive service experience is preferred but not required. We offer competitive wages, service discounts, health and dental insurance, PTO, and opportunities for career advancement.

Qualifications

• Excellent guest service skills and friendly attitude.
• Current valid driver's license required.
• Previous automotive service experience preferred but not required.

Responsibilities

• Greet guests and determine or suggest necessary maintenance services.
• Explain diagnostic findings and service recommendations clearly.
• Ensure safety and efficiency in every interaction and service.
• Contribute to a lively, energetic work environment.

Skills

Customer service

Communication

Interpersonal skills

Problem solving

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

Benefits

• All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor.
• Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances.
• Due to our growth, great career advancement opportunities are available too!