Customer Service Advisor - Homer Glen, IL

Stonebriar Auto Services LLC; Homer Glen (IL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Employee service discount

Job summary

Stonebriar Auto Services LLC operates Jiffy Lube Multicare and is hiring Guest Service Advisors (CSAs) for full-time and part-time roles. You will greet guests, discuss needed services, and help plan maintenance while ensuring a safe, friendly, and efficient service experience.

A valid driver’s license is required; automotive experience is a plus but not mandatory. We offer competitive wages, generous staff discounts on services, and eligible benefits for full-time team members including PTO,

Qualifications

• Requires a valid driver's license.
• No prior automotive experience required, but preferred.
• Confer with guests to determine or suggest diagnostic and mechanical services.

Responsibilities

• Confer with guests to determine or suggest diagnostic and mechanical services.
• Provide outstanding guest service while maintaining safety and efficiency.

Skills

Customer service

Communication

Teamwork

Tools

POS system

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferencing with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!