Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Foley (AL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision/Optical insurance

Life insurance

Disability insurance

401k plan (future)

Job summary

Stonebriar Auto Services LLC is hiring Guest Service Advisors for both full-time and part-time roles in Foley, AL. You will greet guests, discuss vehicle service needs, and guide them through recommended maintenance options with a focus on safety and quality.

Responsibilities include explaining services, ensuring accurate documentation, and contributing to a positive, energetic workplace. A valid driver’s license is required, and automotive service experience is a plus.

Qualifications

• Experience in customer service preferred.
• Valid driver's license required.

Responsibilities

• Confers with guests to determine or suggest needed diagnostic and maintenance services.
• Communicates service recommendations clearly and assists guests with questions.
• Maintains a safe, efficient, and energetic guest service environment.

Skills

Customer service

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

• All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor.
• Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future.