Customer Service Advisor - Homer Glen, IL

Stonebriar Chevrolet; Homer Glen (IL); On-site; USD 1,929,000 - 2,755,000; Full time

Benefits offered by this job

Discounts on services

Paid time off

Health insurance

Dental insurance

Optical insurance

Life and disability insurance

Job summary

Stonebriar Auto Services, an operator of Jiffy Lube Multicare locations, is hiring full-time and part-time Guest Service Advisors in Homer Glen, IL. You will greet guests, identify needed maintenance, explain options, and schedule service while delivering friendly, efficient support. A current and valid driver's license is required.

Previous automotive service experience is a plus but not required. We offer competitive wages, benefits for full-time staff, discounts on services, and opportunities

Qualifications

• Current and valid driver's license required.
• Previous experience in automotive service environment is preferred but not required.

Responsibilities

• Greet guests and determine or suggest diagnostic and maintenance services.
• Explain options and schedule service while ensuring safety and efficiency.
• Provide outstanding guest service and contribute to a positive, energetic work environment.

Skills

Customer service

Communication

Guest focus

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!