Customer Service Advisor - Romeoville, IL

Stonebriar Auto Services LLC; Romeoville (IL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Service discount

Paid time off

Health insurance

Dental insurance

Optical insurance

Life insurance

Disability insurance

Career advancement

Job summary

Stonebriar Auto Services LLC in Romeoville, IL, is hiring for Guest Service Advisors (CSA) for full-time and part-time roles at Jiffy Lube Multicare.

You will confer with guests to determine or suggest diagnostic and mechanical services needed, ensuring safety and efficiency while delivering an outstanding guest experience and contributing to an energetic, fun workplace. A valid driver's license is required; automotive-service experience is a plus.

Qualifications

• Customer service orientation preferred.
• Valid driver's license required.
• Previous experience in an automotive service environment is a plus.

Responsibilities

• Confer with guests to determine or suggest diagnostic and mechanical services needed.
• Ensure work is performed safely and efficiently while providing outstanding guest service and a positive work environment.

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

Benefits

• All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor.
• Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances.
• Due to our growth, great career advancement opportunities are available too!