Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Normal (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Service discount

Health insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

Career advancement

Job summary

Stonebriar Auto Services LLC is hiring Guest Service Advisors at our Jiffy Lube Multicare locations. You will talk with guests to identify required or suggested diagnostic and mechanical services, ensuring safety and efficiency while delivering outstanding service.

A valid driver's license is required, and automotive experience is preferred but not mandatory. We offer a competitive wage, service discounts, and a path for career growth within a fast-growing franchise.

Qualifications

• Experience in guest service preferred but not required.
• Valid driver's license is required.
• Ability to communicate effectively with guests and team members.

Responsibilities

• Greet guests and determine needed services.
• Explain recommended services and answer questions.
• Maintain a safe, efficient work environment and positive guest experience.
• Contribute to a energetic and fun team atmosphere.

Skills

Guest service

Customer communication

Driver's license

Automotive knowledge

Tools

POS system

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

Benefits

• All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor.
• Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances.
• Due to our growth, great career advancement opportunities are available too!