Customer Service Advisor - Salem

ScrubaDub Auto Wash Centers, Inc; Salem (NH); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Health Insurance option for full-time employees

401K Retirement plan with 3% employer match

Free carwashes for personal vehicle

Growth potential at a fast-growing company

Job summary

A leading auto-wash company in Salem, NH is seeking customer service advisors to provide excellent service in a lively environment. Responsibilities include greeting customers, handling sales transactions, and maintaining location cleanliness. Ideal candidates are energetic and flexible, with a passion for customer service. The position offers an average wage of $18-22 per hour, bonuses, health insurance, and growth opportunities within the company.

Qualifications

• Energetic and flexible with willingness to work various shifts.
• Passion for customer service and ability to thrive in a fast-paced environment.
• Good communication skills are preferred.

Responsibilities

• Greet customers and recommend services for vehicle maintenance.
• Process sales transactions according to cash handling policies.
• Maintain cleanliness and organization of the location.

Skills

Energetic

Flexible

Good verbal & written communication skills

Basic computer skills

Customer Service Experience

Grit

Job description

Description

New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience in New England, and looking for new team members to grow with us.

Responsibilities and Duties:

1. Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service!
2. Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions.
3. Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, and some basic maintenance work in the carwash.

Requirements

Qualifications and Skills:

• The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business.
• The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales
• Good verbal & written communication skills preferred
• Basic computer skills to enter customer information as needed into our database
• Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate
• Grit - you'll be working outside in the cold and the heat

Benefits:

Employees average $18-22 per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include:

• Average wage of $18-22 per hour, with wages and performance based bonus included
• Health Insurance option for full time employees
• 401K Retirement plan with 3% employer match
• Free carwashes for your personal vehicle
• Growth potential at a fast growing company