Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Chevrolet; Normal (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Service discount

No labor charge

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Career advancement opportunities

Job summary

Stonebriar Auto Services is seeking Guest Service Advisors for full-time and part-time positions at Jiffy Lube Multicare. You will confer with guests to determine or suggest diagnostic and mechanical services needed for their vehicles, ensuring safety and efficiency.

We offer a competitive wage, and a generous discount on services with no labor charges. Benefits include health, dental, vision, life and disability insurance, plus paid time off and clear career advancement opportunities.

Qualifications

• Experience in an automotive service environment is helpful but not required.
• Strong guest communication and problem-solving abilities.

Responsibilities

• Greet guests and assess their service needs.
• Explain diagnostic recommendations and service options to guests.
• Maintain a safe, efficient, and energetic work environment.

Skills

Customer service

Guest interaction

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles.

All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment.

• All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor.
• Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances.
• Due to our growth, great career advancement opportunities are available too!

A current and valid driver's license is required.

Previous experience in an automotive service environment is preferred but not required.

We look forward to hearing from you!