Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Rolla (MO); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Discount on services

Health insurance

Paid time off

Job summary

Stonebriar Auto Services in Rolla, MO is hiring for full-time and part-time Guest Service Advisor roles at Jiffy Lube Multicare. You will interact with guests to identify needed preventive maintenance and services while keeping safety and efficiency top of mind.

A valid driver’s license is required; automotive service experience is a plus but not mandatory. The team offers competitive wages, a discount on services, and opportunities for growth within the company.

Qualifications

• Experience in guest or customer service preferred but not required.
• Ability to communicate clearly and professionally with guests.
• Willingness to work in a fast-paced automotive service environment.

Responsibilities

• Discuss diagnostic and service needs with guests to determine appropriate options.
• Provide accurate information and guidance while ensuring safety and efficiency.
• Maintain a positive, energetic, and helpful guest experience on the shop floor.

Skills

Guest service

Communication

Customer-focused

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!