Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Nixa (MO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

Disability insurance

Employee discount on services

Job summary

Stonebriar Auto Services LLC is hiring for full-time and part-time Guest Service Advisor positions at Jiffy Lube Multicare. You will greet guests, assess needed preventive maintenance, and suggest diagnostics while ensuring safety and quality service.

A valid driver's license is required; prior automotive service experience is welcome but not required. Benefits include health and dental insurance, PTO, life and disability insurance, and a discount on Jiffy Lube services.

Qualifications

• Strong customer service skills and a friendly, helpful attitude.
• Ability to communicate clearly with guests and team members.
• Comfortable working in a fast-paced automotive service environment.

Responsibilities

• Greet guests and determine or suggest needed preventive maintenance services.
• Explain recommended services and provide accurate information to guests.
• Maintain a safe, efficient work environment and contribute to a positive team atmosphere.

Skills

Customer service

Communication

Teamwork

Tools

POS system

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!