Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; El Paso (TX); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Discount on Jiffy Lube services

Paid time off

Health, dental, and optical insurance

Life and disability insurance

Job summary

Stonebriar Auto Services LLC seeks qualified Guest Service Advisors for full-time and part-time roles at Jiffy Lube Multicare. You will engage guests to identify needed preventive maintenance and explain service options, ensuring safe, efficient handling in a fast-paced environment.

A valid driver’s license is required; automotive service experience is a plus. Competitive wages, service discounts, and benefits accompany growth opportunities in a thriving franchise setting.

Qualifications

• Guest service experience preferred but not required.
• Ability to explain vehicle services clearly.
• Safety-focused and energetic attitude.

Responsibilities

• Confers with guests to determine and suggest diagnostic and mechanical services.
• Ensures safe and efficient work practices while delivering outstanding guest service.
• Maintains a positive, energetic work environment and supports team.

Skills

Customer service

Communication skills

Valid driver's license

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!