Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Delavan (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Service discount

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Career advancement

Job summary

Stonebriar Auto Services LLC, a Jiffy Lube Multicare location, is hiring full-time and part-time Guest Service Advisors. You will greet guests, identify needed maintenance services, and help plan visits while maintaining safety and a friendly, energetic environment. A valid driver's license is required.

Automotive service experience is preferred but not required. Benefits include service discounts, paid time off, health, dental, and vision insurance, life and disability coverages, and clear

Qualifications

• Greet guests and determine or suggest vehicle services.
• Provide accurate information about services and scheduling.
• Maintain a friendly, energetic guest experience.

Responsibilities

• Greet guests and determine needed services.
• Explain service options and price estimates.
• Coordinate with technicians to schedule maintenance and repairs.
• Process payments and manage appointment flow.

Skills

Customer Service

Communication

Cash Handling

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!