Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Town of Wausau (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Service discount

Health, dental, and optical insurance

Life and disability insurance

Paid time off

Job summary

Stonebriar Auto Services LLC invites applications for Guest Service Advisor positions at Jiffy Lube Multicare in Wisconsin. The role focuses on assisting guests, explaining service options, and coordinating vehicle maintenance with a friendly, customer-first approach.

Flexible for both full-time and part-time schedules; eligibility for benefits and a supportive team environment are highlighted as part of the opportunity.

Qualifications

• Experience in automotive service is a plus but not required.

Responsibilities

• Confers with guests to determine or suggest diagnostic and mechanical services needed for their vehicles.
• Maintains safe, efficient service and an outstanding guest experience.

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!