Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Oshkosh (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Job summary

Stonebriar Auto Services LLC is hiring for Guest Service Advisor roles (full-time and part-time) at Jiffy Lube Multicare. You will greet guests, discuss diagnostic and maintenance options, and help ensure a safe, efficient car-care experience in a fast-paced shop.

A valid driver's license is required; automotive service experience is a plus but not required. We offer competitive wages, service discounts, and a range of benefits with opportunities for career growth.

Qualifications

• Greet customers and determine service needs
• Explain available diagnostic and maintenance options
• Maintain a friendly, energetic service environment

Responsibilities

• Greet guests and determine or suggest required services
• Coordinate with technicians to schedule services
• Ensure safety and quality in all guest interactions

Skills

Guest service

Customer communication

Flexibility

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!