Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; West Peoria (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wage

Service discount

No labor charge

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

Career growth

Job summary

Stonebriar Auto Services LLC is hiring for Guest Service Advisor roles at Jiffy Lube Multicare in Illinois. We welcome full-time and part-time candidates who will greet guests and help determine the diagnostic and service needs for their vehicles.

You will work in a fast-paced, friendly environment with a strong emphasis on safety and customer service. Benefits include health, dental, vision, life and disability insurance, paid time off, and opportunities for career advancement.

Qualifications

• A current and valid driver's license is required.
• Previous experience in an automotive service environment is preferred but not required.

Responsibilities

• Confers with guests to determine or suggest diagnostic and mechanical services needed.
• Ensure work is performed safely and efficiently while delivering outstanding guest service.

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too!