Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Sugar Grove (IL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Service discount

Labor at no charge

Health insurance

Dental insurance

Optical insurance

Life insurance

Disability insurance

Paid time off

Career advancement opportunities

Job summary

Stonebriar Auto Services LLC is hiring for Guest Service Advisors at Jiffy Lube Multicare in Sugar Grove, IL. The role involves conferring with guests to determine needed diagnostic and mechanical services and recommending options while ensuring safety and efficiency.

A valid driver’s license is required, and prior automotive service experience is a plus. Full-time and part-time positions offer competitive wages, discounts on Jiffy Lube services, and a range of benefits including health, dental,

Qualifications

• Experience in a customer-facing role is preferred but not required.
• A current and valid driver’s license is required to operate as a CSA.
• Ability to communicate clearly and provide a friendly guest experience.

Responsibilities

• Confers with guests to determine services needed for their vehicles.
• Suggests diagnostic and mechanical services in a safe, efficient manner.
• Maintains a positive, energetic, and safe working environment.

Skills

Guest service

Customer service

Valid driver's license

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experienceand contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!