Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Fort Smith (AR); Sur place; USD 26 000 - 38 000; Plein temps

Avantages offerts par ce poste

Discount on services

Paid time off

Health insurance

Dental insurance

Optical insurance

Life and disability insurance

Résumé du poste

Stonebriar Auto Services LLC, a Jiffy Lube Multicare franchise, seeks friendly Guest Service Advisors in Fort Smith, AR. You will greet guests, discuss needed preventive maintenance, and upsell services while keeping safety a priority.

A valid driver’s license is required; automotive service experience is welcome but not required. Full-time staff receive paid time off and health, dental, optical, life and disability insurance, plus a generous service discount.

Qualifications

• A valid driver's license required.
• Previous experience in automotive service environment preferred but not required.
• Excellent communication and customer service skills.

Responsabilités

• Greet guests and determine service needs.
• Explain recommended maintenance options to guests.
• Ensure a safe, efficient, and courteous guest experience.

Connaissances

Guest service

Communication

Customer orientation

Description du poste

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!