Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Pharr (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Service discount

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Career growth

Job summary

Stonebriar Auto Services LLC seeks a friendly Guest Service Advisor to join our Jiffy Lube Multicare team in Pharr, TX. You will discuss vehicle needs with guests, suggest services, and guide them through the repair process with a focus on safety and efficiency.

We offer a competitive wage, generous service discounts, and comprehensive benefits for full-time staff, including PTO and health, dental, and vision coverage. Prior automotive service experience is a plus but not required.

Qualifications

• Experience in guest or customer service is preferred.
• Ability to suggest diagnostic services while keeping guests informed.
• Willingness to work in a fast-paced automotive service environment.

Responsibilities

• Confers with guests to determine or suggest diagnostic and mechanical services.
• Ensures work is performed safely and efficiently while delivering outstanding service.
• Contributes to an energetic, fun working environment and supports team members.

Skills

Guest service

Communication

Valid driver's license

Automotive knowledge

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!