Customer Service Advisor - Framingham

ScrubaDub Auto Wash Centers, Inc; Framingham (MA); On-site; USD 22,041 - 26,174; Full time

Benefits offered by this job

Health Insurance option

401K Retirement plan

Free car washes

Growth potential

529 College Savings Plan

Access to scholarships

Job summary

A leading auto-wash company in Framingham is seeking enthusiastic customer service advisors to provide exceptional service and support customers in selecting the best vehicle cleaning solutions. Ideal candidates are energetic and flexible, with a passion for sales and customer service. This full-time position offers competitive wages, health insurance options, a 401K plan with an employer match, and opportunities for career advancement within a growing company.

Qualifications

• Customer service experience preferred but training provided.
• Good verbal and written communication skills.
• Basic computer skills for entering customer data.

Responsibilities

• Greet and advise customers on services and products.
• Handle cash register and follow cash handling policies.
• Maintain clean and organized workplace.
• Follow safety guidelines and ensure customer safety.

Skills

Customer Service

Communication Skills

Cash Handling

Ability to Work Outdoors

Flexibility

Job description

Description

Are you a people person? Do you love cars?New England's leading auto-wash company is seeking smiling customer service advisors to join our South Portland team. A 50+ year old family business, ScrubaDub is seeking individuals who are serious about their careers and looking to cultivate customer relationships We're looking for long term employees who want to make valuable contributions and move up in our company.

Responsibilities and Duties

1. Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service!
2. Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions. Load cars quickly and efficiently.
3. Store Operations: Maintain a clean and organized location. This is a busy carwash that needs to be cleaned on a daily basis. Complete necessary side-work and house-keeping items including cleaning the lot, taking out the trash, and cleaning the carwash tunnel.
4. Safety: follow all CDC recommended guidelines and ensure a safe environment for customers and fellow team members.

Qualifications and Skills

• Grit - you'll be working outside for much of the year - you're tough and able to handle the outdoors.
• The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business.
• The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales
• Good verbal & written communication skills preferred
• Basic computer skills to enter customer information as needed into our database
• Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate.

Benefits

Team members average $16 to $19 an hour with wage, tips, and bonus.Full‑time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include:

• Health Insurance option for full time employees
• 401K Retirement plan with 3% employer match
• Free car washes for your personal vehicle
• Growth potential at a fast growing company
• 529 College Savings Plan
• Access to scholarships for college or vocational training