Customer Service Advisor - Appleton WI

Stonebriar Auto Services LLC; Appleton (WI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is looking for enthusiastic Guest Service Advisors to join their team. This role involves engaging with customers to identify their vehicle service needs while ensuring a safe and enjoyable experience. The company offers competitive wages, generous discounts on services, and a range of benefits for full-time employees, including health insurance and paid time off. With plans for a 401k retirement plan and opportunities for career advancement, this is an exciting chance to grow within a dynamic automotive service environment. If you have a passion for customer service and a desire to contribute to a vibrant team, we want to hear from you!

Benefits

Health Insurance

Dental Insurance

Optical Insurance

Paid Time Off

Generous Discounts on Services

Qualifications

• Valid driver's license is required for the position.
• Previous experience in automotive service is preferred but not mandatory.

Responsibilities

• Confer with guests to determine necessary diagnostic and mechanical services.
• Provide outstanding guest service while maintaining a fun work environment.

Skills

Customer Service

Communication Skills

Automotive Knowledge

Problem Solving

Education

High School Diploma

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too!

For immediate consideration, please complete our employment application. We look forward to hearing from you!