Patient Service Representative

TEKsystems; Appleton (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Patient Service Representative, where your administrative skills will shine in a dynamic healthcare environment. You'll be the welcoming face for patients and families, ensuring their experience is smooth and efficient. This role involves troubleshooting check-in systems, scheduling appointments, and assisting with patient transfers. With a focus on customer service and teamwork, you'll play a vital role in enhancing patient care. If you're passionate about healthcare and looking for a rewarding position, this opportunity is perfect for you.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account

Transportation benefits

Employee Assistance Program

Paid Time Off

Qualifications

• Experience in administrative tasks including filing and data entry.
• Prior experience in the healthcare industry is essential.

Responsibilities

• Greet patients and families at the front desk.
• Troubleshoot issues with the iPad check-in system.
• Schedule appointments and manage patient information flow.

Skills

Administrative experience

Customer service skills

Healthcare industry experience

Data entry

Insurance verification

Job description

*Job Description*
As a Patient Service Representative, you will be responsible for ensuring a smooth and efficient experience for patients and their families. Your duties will include:

* Greeting patients and families at the front desk.
* Troubleshooting issues with patients using the new iPad system for check-in and screening.
* Answering incoming calls, scheduling appointments, and calling on referrals.
* Answering questions about appointments, insurance, and payments.
* Assisting with the smooth transfer of patients between departments.
* Performing administrative tasks such as chart prepping and maintaining medical records.
* Coordinating patient appointments and information flow between departments and outside organizations.
*Additional Skills & Qualifications:*

* Administrative experience including filing, scanning, and data entry
* Prior experience in the healthcare industry.
* Experience handling medical records, posting payments, and insurance verification.
* Proven record of building and maintaining relationships with customers and co-workers.
*Work Environment:*

* 100% onsite
* Shift: 8am-4:30pm (flexible by 30 minutes each way if needed)
If you are a motivated individual with a passion for healthcare and excellent administrative skills, we encourage you to apply for this rewarding position.
*Pay and Benefits*
The pay range for this position is $16.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Appleton,WI.
*Application Deadline*
This position is anticipated to close on May 19, 2025.
About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.


The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.