Customer Service Advisor-Tomball Parkway Part Time- 3PM-11PM & 11PM-7AM

Laundry-4U LLC; Houston (TX); On-site; USD 12,000 - 14,000; Full time

Benefits offered by this job

Paid time off

$20 weekly store stipend

We promote within!

Job summary

Laundry-4U LLC in Houston, TX is seeking a dependable Customer Service Advisor to help customers, process wash-dry-fold orders, and keep the store welcoming. The role uses tablets and a POS system, and requires strong communication and teamwork while offering a 3PM-11PM or 11PM-7AM shift and weekend work.

The position is hourly with potential for raises and bonuses based on performance, plus a weekly in-store laundry stipend and paid time off.

Qualifications

• Minimum 8 months of customer service or retail experience.
• Basic technology skills (tablets, apps, simple troubleshooting).
• Ability to use Telegram for communication during shifts.
• Strong communication skills.
• Ability to work independently and as part of a team.
• Reliable transportation.
• Weekend availability (Saturday & Sunday) needed for this role.
• Must be 18 or older.
• Bilingual (English/Spanish) preferred, but not required.

Responsibilities

• Provide friendly assistance to customers.
• Use tablets/apps to complete wash-dry-fold orders and support daily store tasks.
• Process wash-dry-fold payments using the POS system.
• Monitor machines and keep the store clean, organized, and safe.
• Maintain communication with management and support staff, including reporting machine issues, customer concerns, and any incidents that occur during your shift.
• Work independently and as part of a team.
• Support store operations with additional tasks as needed.

Skills

Customer service experience

Strong communication

Bilingual English/Spanish

Basic technology skills

Independent worker

Education

High school diploma or equivalent

Tools

Telegram

POS system

Job description

Description

Laundry-4U is a fast-growing, family-owned business looking for a dependable and friendly Customer Service Advisor. This role is perfect for someone who enjoys working independently, keeping a clean and organized space, and helping customers.
As a Customer Service Advisor, you will assist customers, complete wash-dry-fold orders, and keep the store clean and welcoming. Laundry-4U is open 24 hours and ready to assist customers!

What You'll Do

• Provide friendly assistance to customers
• Use tablets/apps to complete wash-dry-fold orders and support daily store tasks
• Process wash-dry-fold payments using the POS system
• Monitor machines and keep the store clean, organized, and safe
• Maintain communication with management and support staff, including reporting machine issues, customer concerns, and any incidents that occur during your shift
• Work independently and as part of a team
• Support store operations with additional tasks as needed

Requirements

What We're Looking For

• Minimum 8 months of customer service or retail experience
• Basic technology skills (tablets, apps, simple troubleshooting)
• Ability to use Telegram for communication during shifts
• Strong communication skills
• Ability to work independently and as part of a team
• Reliable transportation
• Availability for the 3:00 PM-11:00 PM and 11:00 PM - 7:00 AM shift times.
• Weekend availability (Saturday & Sunday) needed for this role
• Must be 18 or older
• Bilingual (English/Spanish) preferred, but not required

Shift Times

• 3PM-11PM
• 11PM-7AM

Physical Requirements

• This position requires long periods of standing, walking, bending, kneeling, pulling, and frequent lifting and carrying of laundry, supplies, and other items weighing up to 50 pounds throughout the shift
• Must be able to stand and walk for the duration of the shift

Education

• High school diploma or equivalent

Compensation

• $9.00/hr to $10.00/hr depending on experience
• Unlimited commission available
• Raises available based on performance after the first 90 days and annually
• Overtime opportunities available

Benefits

• Paid time off for part-time and full-time employees
• $20 weekly stipend to wash in store
• We promote within!

Location: 11740 Tomball Pkwy Houston, TX 77086