Customer Service Advisor-Bissonnet 3PM-11PM & 11PM-7AM

Laundry-4U

Houston (TX)

On-site

USD 12,000 - 14,000

Full time

14 days+

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Job summary

Laundry-4U in Houston, TX is seeking a dependable Customer Service Advisor to assist customers, complete wash-dry-fold orders, and keep the store welcoming. The role operates 24 hours and involves using tablets and a POS system to manage orders and payments.

Responsibilities include monitoring machines, maintaining a clean space, and reporting issues to management. Candidates should be able to work 7am–3pm, 3pm–11pm, or 11pm–7am, with weekend availability and the ability to work independently or

Qualifications

Minimum 8 months of customer service or retail experience.
Basic technology skills (tablets, apps, simple troubleshooting)
Ability to use Telegram for communication during shifts.
Strong communication skills.
Ability to work independently and as part of a team.
Reliable transportation.
Availability for the 3pm-11pm and 11pm-7am shift times.
Weekend availability (Saturday & Sunday) needed for this role.
Must be 18 or older.
Bilingual (English/Spanish) preferred, but not required.

Responsibilities

Provide friendly assistance to customers
Use tablets/apps to complete wash-dry-fold orders and support daily store tasks
Process wash-dry-fold payments using the POS system
Monitor machines and keep the store clean, organized, and safe
Maintain communication with management and support staff, including reporting machine issues, customer concerns, and any incidents that occur during your shift
Work independently and as part of a team
Support store operations with additional tasks as needed

Skills

Customer service

Communication

Teamwork

Independent work

Education

High school diploma or equivalent

Tools

POS system

Tablets

Job description

Laundry-4U is a fast-growing, family-owned business looking for a dependable and friendly Customer Service Advisor. This role is perfect for someone who enjoys working independently, keeping a clean and organized space, and helping customers.

As a Customer Service Advisor, you will assist customers, complete wash-dry-fold orders, and keep the store clean and welcoming. Laundry-4U is open 24 hours and ready to assist customers!

What You'll Do

Provide friendly assistance to customers
Use tablets/apps to complete wash-dry-fold orders and support daily store tasks
Process wash-dry-fold payments using the POS system
Monitor machines and keep the store clean, organized, and safe
Maintain communication with management and support staff, including reporting machine issues, customer concerns, and any incidents that occur during your shift
Work independently and as part of a team
Support store operations with additional tasks as needed

Requirements

What We're Looking For

Minimum 8 months of customer service or retail experience
Basic technology skills (tablets, apps, simple troubleshooting)
Ability to use Telegram for communication during shifts
Strong communication skills
Ability to work independently and as part of a team
Reliable transportation
Availability for the 3pm-11pm and 11pm-7am shift times.
Weekend availability (Saturday & Sunday) needed for this role
Must be 18 or older
Bilingual (English/Spanish) preferred, but not required

Shift Times

7AM-3PM
3PM-11PM
11PM-7AM

Physical Requirements

This position requires long periods of standing, walking, bending, kneeling, pulling, and frequent lifting and carrying of laundry, supplies, and other items weighing up to 50 pounds throughout the shift
Must be able to stand and walk for the duration of the shift

Education