Customer Service Administrator | PTO, 401(k), Bonus

Logfret; Chicago (IL); Sur place; USD 34 663 - 49 369; Plein temps

Avantages offerts par ce poste

Paid Time Off (PTO)

401(k)

Medical, dental, and vision insurance

Monthly Bonus

Life Insurance

Résumé du poste

A logistics solution provider in Chicago is looking for a Customer Service Administrator to enhance customer interactions and ensure satisfaction. This role requires strong communication skills, proficiency in Microsoft Word and Excel, and a dedication to providing exceptional service. Candidates should have at least one year of customer service experience and a high school diploma or GED. The position offers $30.50 per hour, along with benefits such as paid time off, medical insurance, and a monthly bonus.

Qualifications

• 1 year of proven customer service experience.
• Must have good IT skills, specifically with Microsoft Office.
• Ability to work independently and in a team environment.

Responsabilités

• Provide exceptional customer service internally and externally.
• Manage switchboard and direct incoming phone calls.
• Keep track of customer accounts and make necessary updates.

Connaissances

Customer service skills

Communication skills

Microsoft Word

Microsoft Excel

CRM database experience

Formation

High school diploma or GED

Description du poste

A logistics solution provider in Chicago is looking for a Customer Service Administrator to enhance customer interactions and ensure satisfaction. This role requires strong communication skills, proficiency in Microsoft Word and Excel, and a dedication to providing exceptional service. Candidates should have at least one year of customer service experience and a high school diploma or GED. The position offers $30.50 per hour, along with benefits such as paid time off, medical insurance, and a monthly bonus.