Customer Service Administrator | PTO, 401(k), Bonus

Logfret; Chicago (IL); On-site; USD 34,663 - 49,369; Full time

Benefits offered by this job

Paid Time Off (PTO)

401(k)

Medical, dental, and vision insurance

Monthly Bonus

Life Insurance

Job summary

A logistics solution provider in Chicago is looking for a Customer Service Administrator to enhance customer interactions and ensure satisfaction. This role requires strong communication skills, proficiency in Microsoft Word and Excel, and a dedication to providing exceptional service. Candidates should have at least one year of customer service experience and a high school diploma or GED. The position offers $30.50 per hour, along with benefits such as paid time off, medical insurance, and a monthly bonus.

Qualifications

• 1 year of proven customer service experience.
• Must have good IT skills, specifically with Microsoft Office.
• Ability to work independently and in a team environment.

Responsibilities

• Provide exceptional customer service internally and externally.
• Manage switchboard and direct incoming phone calls.
• Keep track of customer accounts and make necessary updates.

Skills

Customer service skills

Communication skills

Microsoft Word

Microsoft Excel

CRM database experience

Education

High school diploma or GED

Job description

A logistics solution provider in Chicago is looking for a Customer Service Administrator to enhance customer interactions and ensure satisfaction. This role requires strong communication skills, proficiency in Microsoft Word and Excel, and a dedication to providing exceptional service. Candidates should have at least one year of customer service experience and a high school diploma or GED. The position offers $30.50 per hour, along with benefits such as paid time off, medical insurance, and a monthly bonus.