Customer Service Administrator — PTO, 401(k) & Bonus

Logfret; North Charleston (SC); On-site; USD 34,663 - 49,369; Full time

Benefits offered by this job

Paid Time Off (PTO)

Monthly Bonus

Life Insurance

401(k)

Medical, dental, and vision insurance programs

Job summary

A logistics company in North Charleston seeks a Customer Service Administrator to provide exceptional internal and external customer service. You will manage calls, assist clients with access to services, and maintain customer accounts. Applicants should have at least 1 year of customer service experience and proficiency in Microsoft Office tools. The position offers $30.50 per hour alongside comprehensive benefits including medical, dental, vision insurance, and a 401(k) plan.

Qualifications

• Must have 1 year of proven customer service experience.
• Ability to work independently and in a team environment.
• Drug screening and background check required.

Responsibilities

• Provide exceptional customer service internally and externally.
• Manage switchboard and answer or direct incoming phone calls.
• Assist with granting site access and updating usernames and passwords for clients.

Skills

Customer service skills

Communication

Multi-tasking

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

A logistics company in North Charleston seeks a Customer Service Administrator to provide exceptional internal and external customer service. You will manage calls, assist clients with access to services, and maintain customer accounts. Applicants should have at least 1 year of customer service experience and proficiency in Microsoft Office tools. The position offers $30.50 per hour alongside comprehensive benefits including medical, dental, vision insurance, and a 401(k) plan.