Customer Service Admin with CRM & PTO/401(k) Bonus

Logfret; Fort Worth (TX); On-site; USD 34,663 - 49,369; Full time

Benefits offered by this job

Life Insurance

Paid Time Off (PTO)

401(k)

Medical, dental, and vision insurance

Monthly Bonus

Job summary

A logistics company in Fort Worth, Texas, seeks an experienced Customer Service Administrator. The role involves providing excellent customer service, managing phone calls, assisting clients with account management, and performing various administrative duties. The ideal candidate will have strong communication skills, experience in customer service, and knowledge of Microsoft Office applications. Benefits include life insurance, PTO, 401(k), and medical insurance. Join us for a fulfilling work environment!

Qualifications

• 1+ years of proven customer service experience required.
• Must be proficient in Microsoft Office: Word and Excel.
• Ability to work independently and in a team environment.

Responsibilities

• Provide exceptional customer service internally and externally.
• Manage switchboard and direct incoming phone calls.
• Assist with granting site access and updating client details.
• Provide thorough follow-ups to customer interactions.

Skills

Customer service skills

Strong communication skills

IT skills (Microsoft Word and Excel)

CRM database experience

Education

High school diploma or GED

Job description

A logistics company in Fort Worth, Texas, seeks an experienced Customer Service Administrator. The role involves providing excellent customer service, managing phone calls, assisting clients with account management, and performing various administrative duties. The ideal candidate will have strong communication skills, experience in customer service, and knowledge of Microsoft Office applications. Benefits include life insurance, PTO, 401(k), and medical insurance. Join us for a fulfilling work environment!