Administrative Assistant

associatedfeedsupply; Denair (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Associated Hulling and Shelling is seeking an Administrative Assistant to support customers, back up customer service, process invoices and credits, and manage filing. The role includes handling orders, data entry, and coordinating trailer movements with growers and drivers.

The ideal candidate will have at least one year of customer service experience, a two-year degree or equivalent experience, and agricultural familiarity.

Qualifications

• One year of customer service experience/exposure.
• Two year degree or equivalent experience.
• Agricultural experience.
• Bilingual.

Responsibilities

• Assist customers by answering questions and providing information over the telephone or email.
• File documents accurately.
• Perform general clerical duties including data entry, invoicing, credit, debit and rebills, and maintaining files and records.
• Coordinate with growers to determine trailer drop-off or pickup needs.
• Guide truck drivers to pickup/drop-off locations.
• Participate in special projects and other related duties as assigned.

Skills

Customer service

Basic math

Office methods

10-key

Data entry

Communication skills

Education

Two year degree or equivalent experience

Tools

SAP

Microsoft Office

Job description

SUMMARY

Reporting to the Assistant Plant Manager, the Administrative Assistant position is responsible for assisting customers, backing up customer service as needed, invoicing, issuing credit, debit or rebill. Ensuring that filing is completed regularly, answering phone calls and emails, entering orders for customers and assisting the department as necessary at Associated Hulling and Shelling.

ESSENTIAL FUNCTIONS

Essential and other important responsibilities and duties may include, but are not limited to, the following:

• Assist customers by answering questions and providing information over the telephone or email
• File documents accurately
• Perform general clerical duties including computer data entry, invoice, credit, debit and rebills, and maintaining files and records
• Position will talk to growers to determine when and where they need trailers to be dropped off or picked up
• Position will then guide and direct truck drivers to locations for pick up and drop off of the trailers

ADDITIONAL RESPONSIBILITIES

• Special projects and/or other related duties as assigned

QUALIFICATIONS

Skills & Competencies:

• Principles of customer service
• Basic mathematics
• Modern office methods, practices, procedures and equipment
• 10-key proficiency; good data entry skills
• Computer proficiency including Word, Excel, Outlook
• SAP experience

Ability to:

• Perform procedures in an organized and accurate manner; meet deadlines regularly
• Build and maintain positive working relationships with co-workers and customers
• Operate a computer for a variety of applications
• Communicate effectively with all levels of staff and outside customers
• Work independently with minimal supervision
• Problem solve and research issues
• Take and follow directions to stay on task in a fast‑paced environment while maintaining tact and composure

Experience and Training Guidelines

• One (one) year of customer service experience/exposure
• Two (2) year degree or equivalent experience
• Agricultural experience
• Bilingual

SPECIAL DEMANDS

Physical requirements

• Frequent use of keyboard
• Frequent sitting for long periods of time
• Occasional bending or squatting
• Frequent decision‑making and concentration
• Frequent exposure to noise
• Frequent reading and close‑up work

Working conditions

Work is performed in a typical temperature‑controlled office environment subject to typical office noise and environment.

Note: Job descriptions are not intended to reflect all duties performed within the job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Our company is an equal opportunity employer committed to non‑discriminatory employment practices abiding by the regulations as outlined by the EEOC. This employer participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.