Customer Service Admin with CRM & PTO/401(k) Bonus

Logfret; Des Moines (IA); On-site; USD 34,663 - 49,369; Full time

Benefits offered by this job

Paid Time Off (PTO)

401(k)

Medical, dental, and vision insurance

Monthly Bonus

Life Insurance

Job summary

A logistics company is seeking a Customer Service Administrator in Des Moines, Iowa. This role involves providing exceptional customer service, managing incoming calls, and handling various administrative duties. Ideal candidates should have at least one year of customer service experience, excellent communication skills, and proficiency in Microsoft Office applications. Benefits include competitive hourly wage, paid time off, and comprehensive insurance coverage.

Qualifications

• 1+ years of proven customer service experience required.
• Ability to multitask and meet deadlines.
• Experience with office software and systems.

Responsibilities

• Provide exceptional customer service internally and externally.
• Manage switchboard and answer incoming phone calls.
• Assist with customer account updates and provide information.

Skills

Communication skills

IT skills (Microsoft Word, Excel)

Customer service skills

CRM database experience

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

A logistics company is seeking a Customer Service Administrator in Des Moines, Iowa. This role involves providing exceptional customer service, managing incoming calls, and handling various administrative duties. Ideal candidates should have at least one year of customer service experience, excellent communication skills, and proficiency in Microsoft Office applications. Benefits include competitive hourly wage, paid time off, and comprehensive insurance coverage.