Customer Service Admin - Part-Time with Benefits & Growth

Gulf States Financial Services, Inc.; Houston (TX); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

On-the-job training

Competitive pay

Vacation and holiday pay

Medical dental vision benefits

Life and disability insurance

401(k) with employer match

Employee assistance program

Education assistance

Job summary

Westside Lexus is seeking a Part Time Customer Service Admin to represent the Service department by phone and in person. The role supports the service team, handles invoices, deposits, and outbound scheduling calls, and requires a courteous, reliable, and professional mindset.

Applicants should be comfortable with multiline phones and computers, thrive in a fast-paced environment, and maintain excellent written and verbal skills.

Qualifications

• Demonstrated ability to work professionally and courteously with customers and team members
• A positive mindset and a passion for providing great customer service
• Proficiency with multiline phone systems and computers
• Ability to work in a fast-paced work environment
• Organizational and time management skills
• Excellent written and verbal skills

Responsibilities

• Ensure that customer service needs are met.
• Scheduling service appointments over the phone.
• Resolve conflicts in person as well as over the phone.
• Explain invoices and charges, confirming and editing invoices if need be.
• Other admin duties such as submitting invoices to 3rd party companies and collecting payment.
• Greeting customers promptly and courteously.
• Fully coordinate and communicate actions with managers, service advisors, technicians and customers.
• Responsible for submitting accurate cash, check and credit card deposits.
• Generating additional business and performing outbound calls to schedule repairs, service, special ordered parts, and service recalls.

Skills

Customer service

Professional demeanor

Multiline phone systems

Computer proficiency

Organizational skills

Verbal/written communications

Education

High school diploma or equivalent

Tools

CRM software

MS Office

Job description

Westside Lexus is seeking a Part Time Customer Service Admin to represent the Service department by phone and in person. The role supports the service team, handles invoices, deposits, and outbound scheduling calls, and requires a courteous, reliable, and professional mindset.

Applicants should be comfortable with multiline phones and computers, thrive in a fast-paced environment, and maintain excellent written and verbal skills.