Part-Time Customer Service Admin — Growth & Benefits

Friedkin Group; Houston (TX); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

On-the-job training

Competitive pay plans

Healthcare benefits

Life and disability insurance

401(k) with employer match

Education assistance

Vacation and holiday pay

Employee assistance program

Job summary

Westside Lexus is seeking a Part-Time Customer Service Admin to represent the Service department on the phones and in person. You will provide support to the service team, handle invoices, and coordinate with managers and technicians.

The role emphasizes reliability, professionalism, and a customer-first attitude, with training and growth opportunities within a family-like dealership environment.

Qualifications

• Demonstrated ability to work professionally and courteously with customers and team members.
• A positive mindset and a passion for providing great customer service.
• Proficiency with multiline phone systems and computers.
• Ability to work in a fast-paced work environment.
• Organizational and time management skills.
• Excellent written and verbal skills.

Responsibilities

• Ensure that customer service needs are met.
• Scheduling service appointments over the phone.
• Resolve conflicts in person as well as over the phone.
• Explain invoices and charges, confirming and editing invoices if need be.
• Other admin duties such as submitting invoices to 3rd party companies and collecting payment.
• Greeting customers promptly and courteously.
• Fully coordinate and communicate actions with managers, service advisors, technicians and customers.
• Responsible for submitting accurate cash, check and credit card deposits.
• Generating additional business and performing outbound calls to schedule repairs, service, special ordered parts, and service recalls.

Skills

Customer service

Phone systems

Organization

Time management

Written & verbal communication

Tools

Multiline phone systems

Computers/CRM

Job description

Westside Lexus is seeking a Part-Time Customer Service Admin to represent the Service department on the phones and in person. You will provide support to the service team, handle invoices, and coordinate with managers and technicians.

The role emphasizes reliability, professionalism, and a customer-first attitude, with training and growth opportunities within a family-like dealership environment.