Customer Service & Admin Clerk – Logistics Support

Temco Logistics LLC; East Point (GA); On-site; USD 23,000 - 25,000; Full time

Job summary

Temco Logistics LLC in Atlanta is seeking a dedicated Office Clerk to be the first point of contact for customers, handling inquiries, orders, and delivery details, while supporting office administration. The role requires at least a high school diploma and 2 years of customer service or admin experience; you will use MS Office and ERP systems to keep operations smooth and ensure customer satisfaction.

This on-site position offers full-time hours in the Atlanta area with competitive hourly pay

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of experience in customer service or office administration.
• Excellent communication and interpersonal skills to build and maintain positive customer relationships.
• Strong organizational skills to manage multiple tasks and priorities effectively.

Responsibilities

• Provide customers with accurate information regarding orders, delivery status, and product details.
• Answer phone calls and respond to emails promptly, addressing customer questions, concerns, and requests.
• Ensure customers are satisfied with their delivery and installation services through follow-up communications.
• Resolve customer issues efficiently and escalate unresolved matters to the appropriate supervisor when necessary.
• Monitor and track delivery schedules to provide customers with real-time updates.
• Maintain expert knowledge of Temco Logistics’ products and services to support customer inquiries effectively.
• Track office supply inventory and place orders as needed to ensure smooth office operations.
• Prepare and submit timely reports, presentations, and proposals assigned.
• Collaborate with colleagues and other departments to maintain seamless operations and exceptional customer service.

Skills

Customer service

Communication

Organizational skills

Multitasking

Problem-solving

Education

High school diploma

Tools

MS Office

ERP systems

Office management software

Job description

Temco Logistics LLC in Atlanta is seeking a dedicated Office Clerk to be the first point of contact for customers, handling inquiries, orders, and delivery details, while supporting office administration. The role requires at least a high school diploma and 2 years of customer service or admin experience; you will use MS Office and ERP systems to keep operations smooth and ensure customer satisfaction.

This on-site position offers full-time hours in the Atlanta area with competitive hourly pay