Customer Service & Admin Assistant - Remodeling Office

BCI Acrylic Inc.; Florida; On-site; USD 32,000 - 46,000; Full time

Job summary

Renken Remodeling, a growing home remodeling company, seeks a Customer Service Representative / Administrative Assistant to join the Fort Pierce, FL warehouse team. This full-time role blends front-end customer contact with back-office support in a fast-paced setting.

Ideal candidates have 2+ years in admin or customer service, excellent communication, and strong organizational skills. Proficiency in MS Office, Google Workspace, and CRM tools is preferred.

Qualifications

• 2+ years of administrative, customer service, or office management experience (construction/remodeling industry a plus).
• Strong organizational skills with attention to detail.
• Proficient in Microsoft Office, Google Workspace, and CRM/project management systems.
• Excellent phone and email communication skills.
• Ability to prioritize and manage multiple tasks in a deadline-driven environment.
• Positive attitude and team-oriented mindset.

Responsibilities

• Serve as the first point of contact for incoming calls, emails, and customer inquiries.
• Schedule appointments, manage calendars, and confirm customer consultations.
• Provide administrative support to project managers, sales staff, and leadership.
• Update and maintain files, CRM systems, and project documentation.
• Track and process incoming leads, ensuring proper handoff to sales teams.
• Participate at local home shows to represent our company, educate customers, and set appointments.
• Support warehouse office operations with ordering supplies and coordinating deliveries.
• Ensure professional, timely, and courteous communication with clients and partners.

Skills

Customer service

Administrative support

Organization

Communication

Multitasking

Teamwork

Tools

MS Office

Google Workspace

CRM

Job description

Renken Remodeling, a growing home remodeling company, seeks a Customer Service Representative / Administrative Assistant to join the Fort Pierce, FL warehouse team. This full-time role blends front-end customer contact with back-office support in a fast-paced setting.

Ideal candidates have 2+ years in admin or customer service, excellent communication, and strong organizational skills. Proficiency in MS Office, Google Workspace, and CRM tools is preferred.